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SaaS-based Monitoring for Cloud


CA Technologies Acquires Watchmouse B.V. - Acquisition of Industry Innovator Strengthens Solution Portfolios of CA Technologies Service Assurance and Nimsoft
Delivered as a SaaS Model: Monitoring Enables Customers to Safeguard Performance of Cloud, Mobile and Enterprise Web Applications

(09.08.11) - CA Technologies announced a definitive agreement to acquire privately-held Watchmouse B.V., an innovator in SaaS-based monitoring for cloud, mobile and traditional Web applications. Terms of the transaction were not disclosed. WatchMouse solutions utilize a globally-distributed infrastructure of more than 60 monitoring stations in more than 40 countries. WatchMouse replicates real-user transactions from these locations to provide rich, up-to-the-minute insight into application performance and availability.

With WatchMouse technology, customers of both CA Technologies Service Assurance and Nimsoft will gain the ability to:
• Proactively manage the end-user experience around the world;
• Quickly identify and resolve application performance issues; and,
• Keep cloud vendors accountable for their service level agreements (SLAs).

Delivered as a SaaS model, WatchMouse solutions provide these high-value capabilities in an easy-to-use format that doesn’t require customers to install or manage software. WatchMouse is a 100 percent subscription-based service requiring no upfront payment and no long-term commitments. It also enables customers to get up and running quickly.

"As companies extend more applications to their customers through the Web and smartphones, the performance of those applications is having a greater impact on revenue, customer loyalty and brand value,” said David Dobson, executive vice president, CA Technologies. "By adding WatchMouse to our industry-leading portfolio of solutions for managing and monitoring IT, we are enabling these companies to better safeguard the performance of these customer-facing applications—so they can better safeguard the performance of their business.”

WatchMouse will bolster CA Technologies CA Application Performance Management (APM) solution, giving large enterprise customers comprehensive and flexible options to manage their applications within a single solution set. WatchMouse will augment the Nimsoft IT Management-as-a-Service strategy by enabling customers to quickly and easily monitor response times for different types of business services—from the cloud to the data center.

CA APM and WatchMouse
Trusted by more than 1,500 customers worldwide, CA Technologies APM solution provides 24/7 monitoring of real end-user transactions in physical, virtual, cloud and mainframe environments. The solution enables customers to proactively identify, prioritize and resolve performance problems before they adversely affect end-user productivity and highly-critical, revenue-generating applications.

The WatchMouse solution will be sold as an add-on capability to the full-featured CA APM solution. Existing CA APM customers can further extend the value of the solution and gain even deeper visibility into end-to-end transaction performance, regardless of where their applications are running—in the data center, outside the firewall, in the cloud or from a MSP. For customer applications that do not require a comprehensive APM solution, WatchMouse provides a fast, easy and cost-effective way to understand the health, availability and end-user experience.

Nimsoft and WatchMouse
Nimsoft provides integrated IT management solutions for more than 1,000 enterprise and service provider customers globally. The company’s Nimsoft Unified Manager is an industry-leading solution that helps organizations easily monitor and manage IT services in increasingly complex business environments—delivered as a SaaS solution or enabled on premises. Nimsoft products integrate with existing solutions at any point from the data center to the cloud and are available on a pay-as-you-go basis.

The WatchMouse solution will be sold as a standalone capability to Nimsoft Monitor, giving customers a flexible and cost-effective way to monitor cloud and traditional applications from outside the firewall. With the addition of WatchMouse, customers will have the ability to monitor and validate that their Internet-facing applications are performing at optimal levels for users around the world. WatchMouse also extends Nimsoft Monitor by providing deeper dive, root cause analysis for optimizing slow-performing Web sites.
(CA Technologies: ra)

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